|
Our Carers share the values of the business, in particular, a deep respect for the elderly. EFM guarantees that the Carers who go into Clients’ homes are a good personality fit with the Client, share some of their interests, have the appropriate skills that are needed and are totally trustworthy.
|
Applicants are selected by management using a careful selection process. Referee and convictions checks apply to all carers. Once an applicant accepts an invitation to join the Carer Team at Elder Family Matters Ltd (EFM), they are offered assignments with Clients that match their skill level, personality and interests because the match with a Client is critical. Please visit
Engaging Us for details on this process.
Read about
Howard and his experience of being an Elder Family Matters Carer from the Dominion Post 2010.
Categories of Carers
Companion Carers
Enjoy assisting older people with daily tasks like shopping, meals, housework, transport etc.
Experienced Carers
Are experienced in assisting people with personal cares, people who are sight, hearing or mobility impaired, or have memory loss and confusion.
High-Needs Carers
Are experienced in caring for Clients who are fully reliant on others for all their needs. They may have suffered a stroke, have disabling illnesses, or have advanced dementia.
How it works
Once Carers start with a Client, they continue for the duration of the assignment, enabling trust and understanding to develop.
•We continue to monitor the Client-Carer relationship.
•We invite you to voice any questions or concerns, eg before a doctor’s visit
•We proactively consult with our Client’s loved ones if needs arise, eg after a visit to a doctor or specialist.
Sometimes the needs of a client change.For example, there may be need for a more specialised level of care.
No strangers at the door
We promise that an EFM Manager or a current Carer who already knows the Client will be on hand to make an introduction between the Client and the new Carer to ensure a satisfying transition.
We invite you to look at the
Be a Carer page for further information.
